Lee 04/04/2019
My Matias Tactile Pro (v.4) keyboard was robustly packaged by The Keyboard Company.
I removed the outer packaging and noticed that someone had already opened the Matias keyboard box. (I wondered if someone at TKC had checked the integrity of my keyboard before shipping it.)
I was disappointed to discover that the sticky white foam pads that are positioned on the underside of the keyboard (for stability) had detached, floating around the inner packaging. (I actually assumed that they were part of the internal packaging as I was unwrapping the keyboard. It was only when I examined the underside of the keyboard that I realised that those sticky packaging bits were actually a part of the keyboard. Fortunately, I had kept them and quickly reattached them to the underside of the keyboard.
Matias considerately provide two varying length USB Type-B to Type-A connecting cables; but I had difficulty in attaching the micro Type-B end of the shorter cable to the port on the back of the keyboard. It was also difficult to recognise the way I needed to insert the cable (as its not a symmetrical design).
The keyboards plastic moulding was very closely cut around the micro Type-B port on the back of the keyboard. I had quite a job connecting the cable to the port. (I doubted my eyesight and assumed that I was trying to force the cable in upside down I had to carefully check the port connection to see that I was not trying to force the cable in upside-down.)
Overall, Im very pleased with the build quality of this keyboard. Its a noticeable step up in quality from my Unicomp (Ultra Classic IBM-style keyboard, Black, USB).
The three USB Type-A ports on the back of the keyboard are a wonderful addition. (I realise that this unpowered USB hub feature has been around in keyboard tech for years, but this is my first experience of it very handy!)
Ive used this keyboard with a 2017 MacBook Pro (using a USB Type-A to Thunderbolt dongle) and it worked perfectly. It also works perfectly with my 2019 iMac.
I took a bit of a gamble on ordering this keyboard because I hadnt used the classic Apple Extended keyboard (with ALPS switch tech) before. Fortunately, that gamble has paid off handsomely because its hands-down the most satisfying tactile feedback that Ive experienced from a computer keyboard.
(The only thing that I find a little disconcerting are some of the reviews for this keyboard on this website that question the keyboards durability; but time will tell on that issue.)
I am very impressed by the feel of the mechanical ALPS-switch. I still have the highest regard for Unicomps Buckling-Spring mechanism within the Ultra Classic; but my Matias Tactile Pro has become the new gold standard for me.
Finally, Im also impressed by the quality of TKC customer service. They will be my first stop on all future keyboard purchases.