To track your
order simply go to our tracking page by clicking the Track button at the
top of the page.
Now enter your purchase order number or online order number, and click track,
this should dispaly the tracking results for your order.
The tracking results are live direct from the courier, if your order number tracks but the results do not state your order has been delivered, your order should be out for delivery, if your order number does not track we may not have despatched it yet.
Returning your product
If you need to
return a product to us, you will first need an 'RMA' number, this will
enable both you and us to track your return.
To obtain an 'RMA' number simply click the 'Returns' button at the top
of the page, fill in the returns form and click 'submit'.
If you have given your e-mail address your 'RMA' number will not only
be shown on screen, but also e-mailed to you, if you do not give any form
of contact information we will not be able to contact you in case of a
problem with your return.
To check the status of your return simply enter your 'RMA' number in the
box provided and click 'submit'.
Please note We are not able to handle any returns without an RMA number.